Labour hosts National Service Delivery campaign in Free State, 18 to 29 Mar

The Director General’s service delivery campaign hits Qwaqwa

In a quest to address service delivery challenges government is faced with, the Director General of the Department of Labour, Thobile Lamati, will be hosting a national service delivery campaign in the Free State province.  This campaign has been coined, “Taking Department of Labour Services to the People” and will see scores of Departmental officials descending to QwaQwa in the Eastern Free State to provide instance and optimum services to the people. 

In accordance with the mantra embodied on the name of the campaign, quality services will be provided right at the door-step of the stakeholders and clients of the Department.  Amongst others, the Director General (DG) initiated this campaign in light of the socio-economic maligns regressing noble intensions to create jobs, the high rate of joblessness our country continues to grapple with, as well as other service delivery bottlenecks the Department is faced with.

To that effect, the following branches and entities of the Department will offer their respective services to their individual clientele; Inspection and Enforcement Services, Unemployment Insurance Fund, Compensation Fund, Public Employment Services, Sheltered Employment Enterprises and the Commission for Conciliation, Mediation and Arbitration.

To ensure the full basket of government services is offered, the following government departments and state entities will also be providing their services;

Department of Home Affairs, Department of Rural Development, Department of Education, Department of the Premier, Department of Communication, the South African Post Office, Rand Mutual Assurance, SAPS, ABSA Bank, Teba Bank, Maluti TVET College, MERSETA, LGSETA, Stats SA, GCIS, NYDA, FDC, and the South African Association of Youth Clubs.

The main service delivery event will be held on the 30th of March 2019 which will also see the DG having lunch with Labour Federations.  The DG’s breakfast session with employers will be held on the eve of the main event to, amongst others, lure employers to use the database of the Department whenever they have job opportunities. 

Presentations by Departmental entities such as Productivity South Africa on their service offerings and how they assist companies in distress and those facing possible closures to improve their production levels and thereby save jobs, will also be made.  Deliberations will also ensue between all invited stakeholders on how the department can improve its services and better serve its stakeholders and clients.

The same breakfast session will be preceded by the build-up programme which will start from the 18th to the 29th of March 2019.  This build-up programme will see officials out and about in different villages in QwaQwa to provide effective and quality services right at the door-step of our clientele.  The idea is to reach those communities in the outskirts, those on the periphery of our cities and towns who ordinarily have to travel long distances to access Departmental services.

As a result, a total of 12 areas have been identified and they are as follows;

For enquiries:
Josial Ramokoena
Department of Labour: Free State
Cell: 076 092 8157
E-mail: josial.ramokoena@labour.gov.za