Social grant beneficiaries must be vigilant during payment this festive season.
Mpumalanga SASSA - As the dawn of the festive season SASSA is urging all social grant beneficiaries to be vigilant when they collect their November and December monthly social grants and ensures that they don’t fall victims to fraudsters and criminals. Frail pensioners, people living with disability and other grants types beneficiaries are being targeted by thugs and scammers during the festive season. Some of these criminals visits pay points, pretends to be SASSA officials and others pretends to be offering assistance at the ATMs.
All beneficiaries must ensure that they keep their PIN code or payment cards secured and secretly to everyone suspicious relatives, children or microloan companies because they can then withdraw their money without the beneficiaries consent. If the beneficiaries suspect that the pin code has been exposed to the wrong person they have a right to change it, at the South African Post Offices or private banks. If encounter any challenges that the money has been withdrawn, They must ask the statement to the teller at the Post Office or bank to see the transactions where and when the money was withdrawn. This will ease the process to lodge a complaint of illegal withdrawal and open a criminal case at the nearest police station.
Beneficiaries must remember the following:
- After collecting the money at the pay point, ATM and merchants must put it at a safe place and ensure that no one is noticing him or her.
- Do not allow any strangers to assist you in carrying your bags or withdrawing money at the ATM.
- Do not use your card as security to get a loan from a money lender
For more information contact our toll-free number: 0800 60 10 11 from 08:00 – 16:00 during weekdays Monday – Friday.
For Enquiries:
Senzeni Ngubeni
Spokesperson Mpumalanga SASSA
Tel: 013 754 9367
Cell: 083 556 9626
Email: senzenin@sassa.gov.za
