The KwaZulu-Natal Department of Education wishes to provide an update on the status of payments to National School Nutrition Programme (NSNP) service providers.
As of 24 April 2025, 78% of the payments were successfully processed. Subsequent attempts to finalise the remaining payments on 25 April and 2 May were unsuccessful due to technical difficulties linked to the implementation of a new financial system, BAS
Version 6, which is an upgrade from the previous BAS Version 5. The National Treasury’s IT team is currently working around the clock to resolve the system failures.
The payment run is scheduled to take place today, 05 May 2025, for the remaining 22% unpaid service providers and are expected to receive their payments on 08 May 2025.
The Department has full records of all unpaid service providers. These lists have been shared with district offices to ensure that affected service providers are kept informed and that no further disruptions occur in the provision of meals to learners.
“We acknowledge the concerns raised by our valued service providers and wish to assure them that the Department is doing everything possible to resolve the technical glitches affecting payment processes. The problem has nothing to do with the financial difficulties of the department for the NSNP is paid from the grant allocation. We remain committed to transparency, timeous communication, and the uninterrupted provision of meals to our learners across the province. As a Department, we would like to thank all stakeholders for their patience and cooperation as we work to stabilise the system and maintain the integrity of the National School Nutrition Programme,” said Mr Nkosinathi Ngcobo, Head of Department, KwaZulu-Natal Department of Education.
Media enquiries:
Mr Muzi Mahlambi: Mr Mlu Mtshali:
Head of Communication Media Liaison Officer
+27 82 519 1420 +27 82 088 5060
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