Minister Thulas Nxesi visits UIF labour centre handling Coronavirus COVID-19 cliams, 20 Apr

Minister of Labour T.W. Nxesi conducts walkabout at the UIF labour centre that is handling massive number of claims related to COVID-19

The coronavirus pandemic has quickly evolved from a health care crisis to a financial one, closing non-essential businesses, leading to job losses, and sending economies to recession worldwide. Many South Africans are filing for unemployment insurance fund and compensation fund.
 
Due to the influx of calls at UIF Call Centre by laid-off workers and employers in distress, UIF Call Centre was experiencing system failures. Working with Harambee the UIF Call Centre has now been expanded and new recruits have been brought on board to handle as many calls for claims as possible.
 
The current Call Centre telephone system can handle one hundred calls, and due to large volumes of calls, the lines are often busy resulting in calls unable to go through. The UIF is beefing up its telephone system to handle a minimum of 350 calls.
 
The Unemployment Insurance Fund (UIF) has launched COVID-19 temporary employee relief scheme (Ters), which provides income support to workers who have been temporarily or permanently sent home due to the COVID-19 outbreak. The scheme provides funds to distressed companies unable to pay the full salaries of workers who are permanently laid off or sent home temporarily due to Covid-19 and the shutdown. So far, about R30-billion has been set aside for this.
 
Place: 1st Floor, 70 Fox Street, Johannesburg, 2001 [Entrance to the parking is on Main Street which is a pebbled/cobbled road]
Time: 11am
Date: 20 April 2020
 
For Enquiries:
Sabelo Mali (Minister Spokesperson)
082 729 5804

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