Speaker of the Provincial Legislature, Honourable Van Wyk
Deputy Speaker of the Provincial Legislature, Honourable Beukes
Premier of the Northern Cape, Me Jenkins
ANC provincial Chairperson, Comrade Block
The Portfolio Committee Chairperson, Honourable Beukes
Members of the Provincial Legislature (MPLs)
Officials of the Department of Social Development
People of the Northern Cape province
Old People of the Northern Cape province
Veterans of the liberation struggle
Women of the Northern Cape province
The Youth of the Northern Cape province
Our children of our province
I greet you all.
Honourable Speaker, this year 2010, is the year that carries the hopes, aspirations wishes and dreams of many South Africans black and white that resides in the country and living in the Diaspora.
As declared by the President of the Country, Jacob Zuma, it is the year of action. It is the year for faster change, faster improvement in the conditions of our people and a year for faster service delivery to all. In simplified terms it means our public servants should walk faster to work, walk faster from lunch, and work faster at their work stations.
Honourable Speaker,
The Department of Social Development had engaged on interventions such as creating sustainable livelihoods, opening up employment opportunities for young people and through information, education and skills development for young people and families to not only lend a helping hand to push back the frontiers of poverty but at the same time achieve the "demographic dividend", a society of community where all people live peacefully, happy, self reliant and with the ability to sustain themselves.
We remain cognisant of the fact that addressing poverty remains the cornerstone of each policy priority that we intend to tackle this financial year.
In this regard, you will hear much of how we have given life to our promises made last year, linking those to historic service delivery history of the department, whilst you will notice how we have through innovative ways exceeded the targets and expectations of the communities we serve, since we intend making new commitments to the people with the aim of unlocking their potential to bring about fundamental change in the lives of the ordinary people.
Honourable Speaker,
To give effect to our pledge of "Working together to speed up effective service delivery"we will be focusing on four key deliverables for the 2010/11 financial year:
1. Key policy priority number one: protecting the poor
2. Key policy priority number tw youth development
3. Key policy priority number three: crime prevention
4. Key policy priority number four: building cohesive, caring and sustainable communities
On priority number one: protecting the poor
As an APEX priority since 2008, the war against poverty has emerged as a strategy to address the first millennium development goal (MDG) and target as set out in the PGDS, namely to halve poverty by 2014 or reduce the number of households living in abject poverty by five percent per annum.
Honourable Speaker,
As promised earlier allow me to account to the communities we serve, on how by means of our interventions we have changed their lives for the better, whilst remaining true to the international and national margins set for reducing poverty.
I would like to start off with our own creative interventions within the Department of Social Development, in the form of our sustainable livelihoods programme.
As a caring state, there is an inherent need to protect those among us who are poor, vulnerable and marginalised. This is done through implementing safety net programmes to effect social protection. The role of the sustainable livelihoods programme is to act as a safety net for the poor and vulnerable.
This entails attending to two important aspects of social development namely; social protection and social investment. The social protection aspect focuses on the many negative manifestations of poverty like food insecurity, material deprivation, etc.
Social investment entails employing resources in the community, for instance skills development as well as funding to reach communal goals and aspirations. This finds expression in the following key focus areas which encompasses food security, material assistance and socio-economic interventions.
Honourable Speaker,
Our country is just emerging from a devastating recession that impacted on the livelihoods of all our people but particularly the poor. The most obvious manifestation of this has been household food insecurity. The departmental response to this is done through the funding of community soup kitchens.
For the 2009/10 financial year from our existing 84 soup kitchens, we strengthened 68 soup kitchens to the value of R4,270,825 and this translates into providing about meals to about 17 000 poor and vulnerable beneficiaries with a meal on a monthly basis.
For the 2010/11 financial year, we again intend supporting 84 soup kitchens. The difference is that we are now more focussed towards our rural areas, to provide expression to the fifth ANC manifesto priority of rural development. Therefore an amount of R85 694 will be allocated per rural-based soup kitchen, whilst R66 000 will be allocated per urban-based soup kitchen.
The provision of community development services is optimised through the establishment of community based service centres called drop-in-centres. A drop in centre is a physical structure where comprehensive services are rendered to vulnerable groups.
The services meet the rights and needs of beneficiaries for prevention, survival, protection and development. Food and clothing banks are used as emergency resources that are responsive in times of need and are linked to drop-in-centres.
At the onset of the 2009/10 financial year, there were 26 drop-in-centres in operation within the province, servicing about 17 500 beneficiaries. We have managed to add three more drop-in-centres for the year under review bringing the total to 29 drop-in-centres in the province. We will continue to strengthen these Drop-In-Centres to the rand value of R6,6 million.
Honourable Speaker,
This brings the total number of food provision points in the province to 113, with an amount of R14,4 million allocated for such purpose.
Honourable Speaker,
Household food gardens have proved to be a more sustainable method of food security since the establishment, facilitation and monitoring therefore is done directly with the family.
Through our partnership with the non-profit organisations (NPO) sector, 157 household food gardens were established in Pixley ka Seme, Namaqua and Siyanda. For the 2010/11 financial year the department will extend household food gardens in Frances Baardt and John Taole Gaetsewe, to an additional 60 families to the amount of R65 000.
Honourable Speaker,
In the 2009/10 financial year we set out to establish six community food gardens, instead, through our creative efforts we delivered 11 food gardens thus exceeding the expectations of the communities in the areas of Kimberley (two), Tweerivier, Seoding, Ganghaai, Griekwastad, Maikaelelo, Van Zylsrus , Pofadder, Askam and in Petrusville. Additional four community food gardens will be funded for the 2010/11 at R150 000 each.
These humble interventions to reduce poverty by means of food security initiatives adds to the rand value of R665 000 and will be established and linked to the households indentified for the War on Poverty campaign.
In the 2009/10 financial year, we have promised to fund two crop production centres in Petrusville and Ekskeenkuil. Instead, the two crop production centres were established in Griekwastad and Phillipstown respectively.
The socio-economic focus area relates to the provision of seed funding to groups for income generating purposes. To this extent the 2010/11 financial year will see the funding of two new socio–economic projects to the rand value of R1,612,000. This will bring the total number of socio–economic projects in operation within the Province to twelve.
Given the different interventions to either provide employment opportunities, provide a household income or strengthen food security initiatives in communities, the number of families benefiting from these initiatives look as follows:
- drop-in-centres benefit 203 families
- soup kitchens benefit 170 families
- food gardens benefit 370 families
- household food gardens benefit 217 families
- our crop production centres benefit 80 families and
- socio-economic interventions benefit 60 families
Thus, a total number of 1 100 families benefit from this mentioned sustainable livelihood interventions.
Honourable Speaker,
Research has shown that the social grants are one of the most effective measures to address the issue of poverty. This house was informed in detail last year how approximately one third of the total population of our 1.2 million people are in receipt of social grants.
Over the 2009/10 financial year, the numbers of recipients have increased. The plans of the South African Social Security Agency (SASSA), was to register 9 777 children up to age of 15 years for the child support grant, but instead managed to register 15 216 children onto the system.
Honourable Speaker,
This high take–up rate gives us an indication of the dire need for this kind of poverty reduction intervention. The second Polokwane resolution to be implemented was that of the policy directive stating that a possible 6 483 eligible men between the ages of 61 to 64 years will qualify to be grant recipients for the old age grant.
In this regard, 693 men aged between 61 to 64 years of age were brought onto the system for old age grants. It is believed that, although rigorous communication and marketing of this benefit was done, the uptake by eligible men of this age group is still low.
Honourable Speaker,
To date, the total number of children who benefit from the CSG calculates to 220 578 whilst a number of 14 178 children are in receipt of the foster care grant and 4 477 number of children receive the care dependency grant, bringing the total number of children receiving grants to 239 233 out of an estimated number of 327 541 children in the Northern Cape, totalling 73 percent, and with a rand value of R2,496 billion.
Honourable Speaker,
We are proud to announce that our calculations to the number of families who have been lifted out of Poverty stands at 1 100 families. Given the number of families in the Northern Cape which is approximately 270 000, of which about 18,26 percent are experiencing income poverty, the poverty reduction interventions by this department alone, has had the impact of reducing poverty by 2,28 percent in the year under review.
If we are reducing poverty by 2,28 percent per annum through departmental poverty reduction initiatives alone, we can easily, as a provincial government achieve theInternational and National standards set for reducing poverty per household set at 5 percent per annum.
Recognising the meaningful contribution the poverty reduction strategies afford, it therefore comes as no surprise when measuring households experiencing income poverty at an annual household income of R9 600 or less that in 2001 of the 48% of households experiencing income poverty, 17% of households had no income.
In 2007, the numbers of households experiencing income poverty reduce almost 50 percent to 18 percent of which seven percent of households received no income at all.Indeed households experiencing income poverty is being reduced.
We further intend to launch the Northern Cape household survey later this month, which aims to collate more detailed data from all the households within the Northern Cape. This will enable government to better plan, in order to respond more accurately to our people’s grievances.
Honourable Speaker,
Last year, this house has been informed in detail of the progress made on the War on Poverty campaign by concluding to salute the brave special interventions by various sector departments in achieving the goal of protecting the poor and the needy.
During the inception of this project a number of 500 families had been identified to partake in this project. Again, this number of families indicate that 0,17% of the total number of households experiencing income poverty in the Northern Cape province will be lifted out of poverty.
Being cognisant of the fact that, protecting the poor asks for a collective, integrated approach, we have promised the people of the Province that they will see the expansion of access to service delivery by targeting more families within existing municipalities per district covering all five districts in the province.
To deliver on the commitment we have made, in this regard, the Department of Social Development in collaboration with the Office of the Premier held consultative sessions with the districts, local mayors and councillors of municipalities for the War on Poverty campaign to be rolled out to:
- Frances Baard: Phokwane
- Namaqua: Kamiesberg
- Siyanda: Mier
- Pixley Ka Seme: Renosterberg
- John Taolo Gaetsewe: Moshaweng
Policy priority number two: youth development
Honourable Speaker,
The Department of Social Development shares the same vision for youth development as articulated in the National Youth Policy 2009 to 2014 which states that: "Integrated, holistic and sustainable youth development, conscious of the historical imbalances and current imbalances and current realities, to build a non-sexist, non-racist, democratic South Africa in which young people and their organisations not only enjoy and contribute to their full potential in the social, economic and political spheres of life but also recognise and develop their responsibilities to build a better life for all".
A commitment was made in this house in 2009/10 financial year that the department through its skills development initiatives will embark on educational awareness programmes, establish youth forums, train young people in computer skills, learner and drivers license and project management; and I am standing here to report to you that:
- Ninety young people were trained in project management and 40 in new venture creation in Frances Baard
- Sixteen youth in conflict with the law were trained in computer proficiency using an established youth service centre in Roodepan during Youth Month.
- One hundred young people were trained in drivers learners in Pixley ka Seme, of which 70 of them were successful
- A total number of 40 young people from John Taolo Gaetsewe were trained in an accredited basic computer training course
- Twenty five young people from Indyebo Youth Service Centre and Thembelihle YouthService Centre received training in financial management and bookkeeping by Provincial Treasury
- Sixty youth from Siyanda were trained in organisational development and integrated development planning.
- In collaboration with the NYDA targeted 23 officials and 27 youth forum members from all districts received National Youth Service Programme tool kit training.
Honourable Speaker,
We are shedding light to these successes relating to young people so that it becomes evident that the department is concerned and is striving towards ways of making sure that these young people are prepared for the job market, they are self reliant and they can participate in the economic mainstream, thus addressing poverty gaps.
We are in the process of finalising a departmental database of all young people that have been trained in the past financial year. Accessing of this database by business together with government departments will be monitored during the coming 2010/11 financial year so that we as government, can share success stories that relates to youth development in its true essence as part of the outcomes envisaged as outlined in the election manifesto and the medium term strategic framework (MTSF).
Last year the department committed to establish four new youth centres in Namakwa (two), Siyanda and Frances Baard to make sure that our young people have access to youth development services under one roof.
The 2009/10 allocation made it possible for us to establish and incorporate the services of a youth centre in Hartswater, Colville/Floorianville, Garies, Port Nolloth, Prieska, Carnavon, Askam.
In addition the department provided strengthening funding to youth service centres in, Barkley West, and Kathu as well as reviving the Thembelihle Youth Service Centre in Hopetown. Again exceeding our targets set for 2009/10 financial year.
In as much as we acknowledge that we are challenged by unemployment, poverty and inequality, we simultaneously have the responsibility as government to create a conducive and appealing environment where our young people can extricate themselves from entangled abject poverty and build for themselves a sustainable and stable life.
The department is committed to advance and champion the interest of young people, thus in the 2010/11 financial year we will put aside R760 000 to incorporate four youth centres from the Frances Baard, Pixley Ka Seme, John Taolo Gaetsewe and Siyanda districts into drop-in-centres, and strengthen youth service centres in Thembelihle and Tsantsabane local municipalities.
A total amount of R1,773,000 within the youth development sub-programme has been set aside for youth programmes that ranges from National Youth Service (NYS), social cohesion, skills development, and capacity building programmes.
Honourable Speaker,
It is public knowledge that social work professionals are a scarce skill and it is important to retain them in the public sector. In an effort to advance and enhance the work that they are doing, the department has embarked on training for 58 social auxiliary workers which they will be of assistance to enhance the work of the social workers. The training will be finalised by the end of this month.
In the previous year, we have reported to this House that a total of 157 scholarships have been awarded to young people to study social work with the National Institute for Higher Education (NIHE) (81) and other Institutions elsewhere in the country (76). The department wishes to report progress on NIHE as follows:
- 2007: 28 students were enrolled as 1st year Social Work students, 10 of 28 students passed and they are in the fourth year in 2010 and the other six are still waiting for their final results; success rate from inception of 36 percent.
- 2008: 29 New 1st year students enrolled. 21 of 29 students passed and are in third year in 2010. Two students of the of 29 students moved to other universities; success rate from inception of 72 percent.
- 2009: 24 students enrolled as 1st year social work students, whilst 21 students progressed to the second year in 2010 and two of the initial 24 students fell out of the system. One student moved to another university; success rate from inception of 88 percent.
- 2010: 17 new students enrolled as first year students. In addition, one student currently studying second year forms part of the new intake for 2010. In this regard, we are affording a scholarship to 18 new students for the 2010/11 financial year.
Honourable Speaker,
For the period 2007/10 a number of 99 scholarships have been afforded to NIHE, whilst 76 scholarships has been awarded to students studying social work at other institutions. Since 2007, a number of 36 students out of the 76 scholarships awarded to institutions other than NIHE were placed as social workers in the Department of Social Development; a successful placement rate of 47 percent.
The department further took a conscious decision that it is important to empower the human resource base that is employed in the department. A need was identified to professionalise work done by community development practitioners (CDPs), and as a consequence of change in the policy environment, the department entered into a memorandum of understanding (MOU) with NIHE for a Bachelor of Arts Community Development Degree fully underwritten by the University of South Africa (UNISA). An amount of R1,7 million has been dedicated for this initiative over a period of four years for 28 students.
The Expanded Public Works Programme (EPWP) is one part of an overall initiative of government's strategy to reduce poverty through the alleviation and reduction of unemployment.
A commitment was made in 2009 that an additional 20 Early Childhood Development centres will be registered and funded, and we are reporting here today that 16 new ECDs were registered and this brings the total number of our childhood development centres to 436, benefiting 31 720 children.
Additional 30 ECDs will be registered in the 2010/11 financial year to be accessed by approximately 1 500 children. In the process of this expansion the following achievements can be noted:
- 368 people were trained on parenting skills
- 84 ECD Practitioners graduated on the National Qualifications Framework (NQF) level four. For the 2010/11 financial year 100 ECD practitioners (five per district) will be trained on NQF level four over a period of 18 months.
In line with the high premium placed on stimulating and educating children at a young age to promote the development, whilst at the same time addressing child poverty, the department took a decision this year to abolish the means test for early childhood development centres.
Honourable Speaker,
This decision will enable more young children between the age cohort of zero to four years to enter the system because a maximum subsidy will be paid covering each child in Community Based Early Childhood Development centres.
As part of the integrated plan, the three core departments, i.e. Education, Health and Social Development, will be engaged in training 80 participants in each of the five districts inclusive of parents, care givers and practitioners on parenting young children.
In this financial year, we will increase the subsidy paid per capita from R11 to R12 per child per day, which is an increase of 10% which will be effective from 1 June 2010. The total budget for early childhood development will be increased from R24 million to R32 million thus affecting our budget with an increase of R8 million.
The home community based care programme in partnership with our sister departments is well on track. A total number of 801 home based care givers benefited from the expansion of our HCBC programme.
In the coming 2010/11 financial year we will capacitate caregivers to render psycho-social support in the form of a minimum basket of services to orphans and other children made vulnerable by HIV and AIDS and other conditions (OVCs).
In the interest of adequate coverage of services to these OVCs, we plan to increase the number of care givers to 900 through strengthening the implementation of this programme in, Tsantsabane municipality, Mier, Kai! Garib, Renosterberg, Umsobomvu, Hantam and Karoo Hoogland, Kamiesberg and Moshaweng municipalities.
Honourable Speaker,
Care Givers rendering HIV and AIDS care and support as well as services to OVCs, are facing serious social and emotional challenges due to the nature of the conditions they experience as they serve children and families.
In the interest of promoting the caregivers own psychosocial well being; retain care givers as well as promoting the quality of services, a Care for the Care Giver programme will be implemented.
This programme will equip care givers with knowledge and skills for self care, e.g. stress management, debriefing, prevention of burnout etc.
A Care Giver Indaba will also be hosted in August 2010 to afford all of these care givers an opportunity to motivate, inspire and encourage each other as well as benchmark and learn from one another.
In the interest of promoting effective HCBC programme performance monitoring, a new monitoring tool will be implemented for the HCBC programme.
With the allocated budget of R30 million we commit that constant support to non-governmental organisations (NGOs) will be maintained in order to assist in providing care and support to the infected and affected.
Policy priority number three: crime prevention
Honourable Speaker,
Crime poses a serious challenge and threat to our struggle and our intention to build a caring society and this phenomenon erodes the moral fibre of our society.
We have officially launched the state of the art institution for young people finding themselves to be in conflict with the law in Springbok in November 2009 in partnership with BOSASA. The De Aar secure care centre has been completed and will be officially opened in October 2010.
The two mentioned institutions can accommodate a total number of 51 young people respectively. This brings the total number to five institutions that we have in the province that is accommodating 262 young people in total and employing 338 Officials, impacting on at least 338 families.
In order for the department to continue equipping the young people with knowledge and life skills, the department entered into a partnership with Khulisa crime prevention initiative to roll out the Make-It-Better programmes in Williston and Frazerburg, 26 young people have been identified from the two areas mentioned to be trained for this project and this initiative will assist with the strengthening of the Adolescent Development programmes for Kimberley, Kuruman, Victoria West and Hartswater.
An allocation of R2,202 million has been made available for NGOs to render crime prevention and diversion programmes. The department in partnership with NICRO, and three community based NGOs render crime prevention and diversion programmes in all the five districts, whilst there is a need to expand diversion programmes to the John Taolo Gaetsewe district.
In partnership with the Justice Cluster, the department aims to strengthen the home based supervision as the alternative sentencing option.
As part of our efforts to enable young people in conflict with the law not to re-offend and to prevent young people to commit crimes, the Department of Social development will for the 2010/11 financial year spent an amount of R77 million for crime prevention initiatives.
On priority number four: building cohesive, caring and sustainable communities
Giving an account of how our basket of services enables communities to meet their basic needs, forms the basis of the nature of the services we render.
Substance Abuse
A number of 503 awareness programmes were implemented reaching 89 000 beneficiaries providing information on substance abuse and life skills to children, youth and adults to make informed decisions about substance use and abuse.
Thus, as a department we are the champion for the prevention and treatment of substance abuse, with specific reference to the foetal alcohol syndrome (FAS) in De Aar and Upington as a root cause to the other social ills, whilst at the same time promoting the participation of young children suffering from the foetal alcohol syndrome in the mainstream education and employment opportunities.
Honourable Speaker,
This policy priority will be realised through a number of interventions. The first intervention will be the building and functioning of a public in-and-out patient treatment centre, secondly, to rehabilitate women of child bearing age with substance abuse problems in the province.
Thirdly, a massive and elaborate public education campaign is launched in the affected areas, educating the general public on the subject of FAS, with particular reference to 700 women of child bearing age, and liquor traders.
Fourthly, interventions that enable women to abstain from alcohol use during pregnancy; fifthly, tavern owners to be involved in FAS prevention programmes.
Lastly, to mobilise the massive involvement of communities in all interventions through 105 street committees, ward committees and other community development processes.
As part of our sustainable development approach, a FAS management coordination committee will be established in Upington and De Aar to manage and coordinate the reduction of FAS in the two areas.
Older persons
This house was informed last year of the contribution older persons could make as a catalyst to achieve cohesive, caring and sustainable communities, given their inherent stern qualities.
To nurture this natural rich resource of communities, this department promotes active ageing and we have afforded an opportunity for our older persons to participate in the national Golden Games event held in Port Elizabeth from 28 to 29 October 2009, of which the Northern Cape achieved an overall fourth place.
As part of our strategies to enhance this outstanding achievement of older persons, the 2010/11 financial year will see the Golden Games being implemented in all five districts.
Furthermore, to promote the transfer of the special qualities of older persons to the young generations with the aim to uphold the values, morals and norms of society one Economic Empowerment and Inter-Generational programme as a pilot in Calvinia will be established.
Life skills
One of the key characteristics of a cohesive community is a safe community. In keeping communities safe, protected and peaceful, informing, educating and providing life skills would be the measures to achieve this ideal society. This is exactly what the Department of Social Development is engaged in through a child care and protection programme, victim empowerment programme and mainstreaming services to people with disabilities.
Honourable Speaker,
We are pleased to account that the Isibindi programme (hearts of courage) was successfully rolled out as planned in Colesburg, Paballelo, and Port Nolloth. This brought the number of sites implementing the programme to nine and we intend to further support and strengthen the new sites and support and sustain the others.
The Department of Social Development aims to pilot the victim court model in Philipstown, Carnavon, Galeshewe, Hartswater, Griekwastad, Kathu, Kuruman and Pampierstad, Upington, Kakamas and Kenhardt, Garies and Calvinia, where volunteers will be identified and trained on issues pertaining to domestic violence.
The overall aim of this programme is to give practical assistance to victims going through the justice system by providing counselling to victims at court, assist with acquisition of protection orders and also to provide emotional support to victims prior to, during and after court appearance.
As part of our efforts to assist families who have been disintegrated, Family Preservation services focusing on marriage counselling, family therapy, marriage enrichment, family group conferencing and reunification to 3 938 vulnerable families will be intensified.
In line with the priorities of the medium term strategic framework that calls for the establishment and development of accessible services in rural areas 14 new community based service centres for elderly people and people with disabilities have been established and funded in the Siyanda district in the following terms:
Kakamas (four), Groblershoop (three), Askam (one), Machand (one), Leerkranz (one), Kalksloot (one), Augrabies (one), Karos (one), Postmasburg (one), Upington (one).
The number of funded welfare organisations has increased from 52 to 56 and from 526 facilities to 659. With the allocation of funds to the NGO sector the partnership is finalised by means of a written agreement (memorandum of agreement) signed by both parties.
The post funding of welfare organisations will be increased by 10% in the 2010/11 financial year with effect from 1st June 2010 which is four percent more than allocated in the 2009/10 financial year amounting to R12,886,236.
Governance
The total budget allocation for 2010/11 financial year is R464,212 million of which 24,51 percent (R113,794 million) is allocated to administration, 62,81 percent (R291,586 million) is allocated to social welfare services and 12,67 percent (R58,832) is allocated to development and research.
Honourable Speaker, governance can be defined as the most important element in the public administration that leads to effective, efficient services to the communities we serve.
Remaining true to our commitment as a Department of Social Development, namely to intensify access to service delivery, constantly renewing our mandate with the people by monitoring our services, measuring the gains of our services to communities by putting people first when planning in communities, the following gains can be reported to this house:
The Department of Social Development engaged in community Imbizo's during the 2009/10 financial year in the communities of Siyanda, Postmasburg; Danielskuil; Groenwater; Skeifontein; Rietfontein; Askham; Pixley Ka Seme, Petrusville; Phillipstown; Hanover; De Aar; Frances Baard Ganspan; Valspan; Pampierstad; Hartswater (Warrenton to be visited); John Taolo Gaetsewe, Mothibistad; Seoding; Bankhara-Bodulong; Wrenchville and Kathu; engaging with the people on our services and addressing these limitations by monitoring our services and providing feed back to communities.
As part of increasing access to services to the people, a service office was launched in Rietfontein.
In this regard, we will implement the human capital strategy for the social sector in this financial year. This suggests that reorganisation and the restructuring of the Department will be implemented to give more impetus to customer care and monitoring and evaluation of services.
A skills audit survey was conducted by KPMG in collaboration with the national Department of Social Development amongst all provinces, upon which a uniform organisational model was designed that puts more emphasis on Customer Care and Monitoring and Evaluation.
The skills audit survey conducted assists the department to develop employees to adapt to the renewed customer care strategy and to ensure that Monitoring and Evaluation systems are implemented and maintained.
Conclusion
I extend my profound gratitude to the premier, the captain of the Northern Cape Executive Council, the ANC provincial chairperson, our mid-fielder, the Portfolio Committee chairperson, our central defender, and the departmental team, our strikers and the acting head of department for being the goalkeeper on our finances. To God, for his mercy.
Thank you.
