the Alpha Operation Project in the North Sub District, Mandla Shabalala Sports
Grounds, Ethekwini
17 November 2006
Today we are assembled here to thank the men and women who at all times are
geared and ready to come to our service in our hour of need and distress. We
are also here to give to the community at large, the holistic picture of the
Emergency Medical Rescue Service (EMRS) explaining:
* What is Emergency Medical Rescue Services?
* When to call for help using 10177?
* Why and How to get access instantly when using land or public phone?
Basically our mission today is to take this EMRS to you, the people of:
* Lower Molweni
* Ntuzuma
* Inanda
* KwaMashu
* Amaoti
* Emaphephetheni.
As I mentioned earlier, my mission is to make all of us learn to honour,
protect and appreciate these Angels of Mercy that come to our houses,
factories, sports fields, schools, street corners, road carnage scenes and
wherever we need them. Remember they come with one purpose in mind: when we are
incapacitated, these well-trained and highly skilled people they are there to
provide us with a high quality pre-hospital emergency care service. Lezithunywa
zethu ziqeqeshiwe ukubhekana nezidingo zethu ngokuphathelene ne:
* Emergency medical and rescue uma silimele noma sifuna ukutakululwa
* Non-emergency transport lapho kusetshenziswa khona uhlelo lwe Planned Patient
Transport, kusizwa abagulayo kanye nabadala, behanjiswa ezibhedlela kanye
nasemitholampilo kuladelwa imigudu ye referral system.
* Disaster management service, kuhlengwa laba abavelelwe imishophi.
Lolusizo sithe asizokhuluma ngalo kinina ukuze nazi ukuthi lukhona, siphinde
sinichazele futhi nanokuthi singuMnyango sesivule i Provincial Health
Operations Centre okuyisizinda eningafonela kuso bese zonke izinkinga zenu
ziyasombululeka uma niphathekile. Kuningi okutholakalayo uma uthintana
nalesizinda esithinteka kunombolo yamahhala engu 0800 005 133. Lapha
ngibala:
* Usizo ngama Ambulance
* Complaints line
* Whilste-blowing hotline
* Helpline for antiretrovirals (ARV) and Post Exposure Prophylaxis (PEP)
* Helpline for Employee Assistance Programme (EAP) kubasebenzi bethu
* Co-ordination for major incidents and disasters
* Nolwazi ngokusebenza koMnyango.
Siyazi ukuthi kusekhona izikhalazo kwezinye izindawo nakweminye imiphakathi
ngelokuthi ama Ambulance awafiki ngesikhathi, kancane kancane loko
kuzoshintsha. Bheka nje ukwengeza kulezikhungo eziseThekwini, manje sesivule 4
satelite bases [amane] ezindaweni zase:
* Qadi
* Fosa
* Emaphephetheni
* Amaoti.
Esikuphokophele kakhulu njengoba siphakamisa lezinhlelo zethu lapha
yiloku:
- improve access and response time and also to be in line with the
preparation for the 2010 World Cup
- reduce hoax calls ama ambulance mawangaholelwa ophathe
- reduce exempt case lapho kutholakala ukuthi asifikanga endaweni esibizelwe
kuyo, abantu baze baqhashe izimoto komakhelwane.
* Reduce blue code on transit/on scene lapha sikhuluma ngabantu abashona
endleleni noma lapho belimalele khona. Umphakathi sizosebenzisana nawo ukuthi
ama Ambulance anikele lapho edingeka khona ngempela.
Ukuqikelela ukuthi lemizamo yethu iyaphumelela, namhlanje sizonithulela
abanye abasebenzi abasha abaqeqeshwe ukuba ngo Basic Ambulance Assistants.
Ngokunjalo futhi sizonithulelela izimoto ezintsha ceke iziyishumi nambili [12]
ezizogcwalisela ezinye ezingaphansi kohlelo lwe Alpha Operations.
Umphakathi ngithi mawuphinde umukele uhloniphe futhi naba o Shift
Supervisors abangu 36 esingakwazanga ukubamukela ngokusemthethweni ngenkathi
sine parade ngo August ka 2005 e Royal Show Grounds.
Undunankulu wesifunda uDr Sbu Ndebele kanye neMeya yeTheku sifuna bazi
ukuthi uMnyango wezeMpilo uthi uzimisele kakhulu ukwenza impilo yabahlali ibe
ngcono. Mphakathi othandekayo masibambisaneni sizivikele nasezifweni
ezisibulala isidingo singekho.
Masiqwashisane ngengculazi, izingane zizithibe, izithandani
zithembeke-ikhambi lalombulalazwe alikho. Abantu esihlala nabo asebekhohlele
isikhathi esingamaviki amabili, masibagqugquzelele ukuthi bayohlola ukuthi
abakangenwa yini i TB. Yona masitshelaneni ngayo ukuthi iyalapheka noma ngabe
umuntu usephila nalo igcewane legculazi.
Masingacwasani ngezifo ezikhona ngoba loko kuvimbela abantu ukuthi bangezi
phambili bazofuna usizo thina njengoMnyango esilukhipha mahhala.
Phambili ngempilo engcono kuwo wonke umuntu.
Issued by: Department of Health, KwaZulu-Natal Provincial Government
21 November 2006
