Cape Town International Airport has been rated the “Best Airport in Africa” in the Airports Council International (ACI) 2012 Airport Service Quality Awards (ASQ). This is the third year in a row Cape Town International has received this award.
The Airports Council International Airport Service Quality Awards are the airline industry's most prestigious accolades. The Awards recognise airports that have achieved the highest passenger satisfaction ratings in the Airport Service Quality survey, the world's benchmark measure of airport excellence.
According to Airports Council International the following airports were rated “top performers” in their respective regions:
Africa
1. Cape Town
2. Durban
3. Cairo
4. Mauritius
5. Johannesburg
Asia-Pacific
1. Seoul Incheon
2. Singapore
3. Beijing
4. New Delhi
5. Hong Kong
Europe
1. Moscow Sheremetyevo
2. Malta
3. Edinburgh
4. Keflavik
5. Zurich
Latin America-Caribbean
1. Cancun
2. Guayaquil
3. Montego Bay
4. San José
5. Barbados
Middle East
1. Abu Dhabi
2. Dubai
3. Doha
4. Tel Aviv
5. Bahrain
North America
1. Indianapolis
2. Ottawa
3. Tampa
4. Sacramento
5. Jacksonville
Western Cape Minister of Finance, Economic Development and Tourism, Alan Winde said: “Hearty congratulations to Cape Town International and its management on once again being rated ACI’s Best Airport in Africa. The ACI’s Airport Quality Awards represent the highest possible accolade for airport operators and rewards those committed to continuously improving passenger experience. Cape Town International is a deserving recipient of this award. The award bears testament to consistent dedication to service delivery excellence by the management of the airport. Well done Deon Cloete and team! Well done Cape Town!”
“It is indeed an honour to be awarded the Best Airport in Africa now the third year running. We extend our appreciation to all the men and women working at the airport that has played a key role in achieving this award. We remain precious in doing our bit to ensure that the region remains world class in its offering as a preferred destination,” says Deon Cloete, General Manager, Airports Company South Africa: Cape Town International Airport.
Media enquiries:
Phumzile van Damme, Spokesperson for Minister Alan Winde
Cell: 082 378 2235
Morgan Mokwana
Cell: 082 908 4969
