The national Department of Public Works has established a high-drive initiative called ‘Operation Re Ya Patala’ (Operation We Pay) aimed at clearing all the payment backlogs to service providers. A dedicated hot line below has been set up at the dedicated call centre to facilitate the interaction with service providers.
Toll Free: 0800 782 542
Fax: 012 320 2854
Cell: 082 888 0604
E-mail: Payment@dpw.gov.za
Speaking on the launch of a call centre which is located at the Department of Public Works head office in Pretoria, corner Skinner and Andries street, the Chief Financial Officer, Ms Cathy Motsisi, emphasised that “the department has resolved to become pro-active to support publicly stated aims and objectives of government to create jobs, grow the economy, build the small, medium and micro-enterprises (SMME) sector and alleviate poverty.
“In support of the above, we have created internal arrangements to be receptive to bona fide cases of non-payment and to investigate and finalise all cases within seven working days. It is in our interest to pay our service providers and contractors promptly to enable swift and effective service delivery. This service is available for invoices that have been outstanding for over 30 days only, Others will be processed via normal financial management procedures that are in place in the Department”, concluded Ms Motsisi.
All service providers owed by the national Department of Public Works are encouraged to come forward with their queries through this dedicated line to enable effective monitoring and control of complaints.
Contact:
Lucky Mochalibane
Cell: 082 899 9775
Issued by: Department of Public Works
15 October 2009
