New regulations kick-off to combat ticket touting in South Africa

With more than 2.5 million tickets sold through authorised FIFA channels, the South African authorities have finalised regulations to combat ticket touts.

However, unauthorised operators or sellers continue to exploit the popularity of the 2010 FIFA World Cup to lure unsuspecting fans across the world into purchasing illegitimate or unauthorised tickets and or ticket inclusive travel packages.

The implementation of a new regulation approved by the Minister of Trade and Industry makes it unlawful for any entity or person to sell or otherwise dispose of the 2010 FIFA World Cup tickets for commercial purposes as such is an unfair business practice.

"We are concerned that consumers may be prejudiced by believing that they can purchase tickets through avenues which are not authorised by FIFA. Consumers could lose the money that they have paid for tickets or be left in a situation of not receiving the tickets that they have paid for.

The position is obviously aggravated wherein consumers, in addition to outlaying money for tickets, have used funds to purchase accommodation and flights," explains Dr Rob Davies, Minister of Trade and Industry.

To prevent forgery, each ticket features various special security elements such as a barcode. With the electronic turnstiles, invalid or forged tickets will be easily detected. With the new regulations in place the selling and use of counterfeit tickets is inherently fraudulent and as such criminal prosecutions could follow in such instances.

It is important to note that any ticket can be traced back to the original buyer who can be made liable according to the terms and conditions.

A special team from FIFA's Legal Affairs division and from MATCH Event Services are working closely with international and local authorities to take action to combat illegal offers aimed at protecting consumers from misrepresentation and preventing football fans from being cheated.

"This new regulation will greatly assist the enforcement authorities in their efforts to stop unlawful ticketing. In addition, the South African Police Services (SAPS) is conducting criminal investigations into ticketing activities by unauthorised parties which will tighten the control of the sale of tickets even further.

"This will enhance the event's security and reduce the chances of football fans being let down or being turned away at the match venues," explains Clifford Green, acting Attorney for FIFA.

FIFA and MATCH have issued numerous warnings to the public urging them not to purchase tickets or hospitality packages from unofficial sources.

For further information on the official sales points please visit: http://www.FIFA.com.

The South African Police Service is independently investigating the activities of unlawful ticket dealers in the hope that charges will be brought against the culprits in due course.

However, for fans that are not able to attend matches due to unforeseen circumstances, an official re-sell platform has been set up through the official website: http://www.FIFA.com or the call centre 083 123 2010.

For further information, please contact:
Delia Fischer
Cell: +27 832 010 470
E-mail: media-sa@fifa.org

Wolfgang Eichler
Cell: +27 832 010 471

Sidwell Moloantoa Medupe
Tel: +27 12 394 165
Cell: +27 73 522 6801
E-mail: MSMedupe@thedti.gov.za.

Issued by: Department of Trade and Industry
17 May 2010
Source: City of Tshwane (http://www.tshwane.gov.za/fifaworldcup/index.html)

Share this page

Similar categories to explore