The Department of Home Affairs has today expressed its heartfelt condolences to the family of a cancer patient who died at the Barrack Office in Cape Town. The 45 year old man was brought to the office by members of his family, to help him get an ID as he was very sick.
On arrival, the family was assisted immediately from the vehicle by the office supervisor who had gone out of the office for a routine check, which is part of the campaign against long queues that the department recently launched.
With the help of the supervisor, the client was helped to alight from the vehicle and was taken straight into the office, to fulfill his request for an ID. He did not have to wait in a queue. The man was issued first with a temporary ID so he could apply for a smart ID card, which process he had started when he gave his last breath in the photo booth.
The family was grateful that we issued him a temporary ID before he passed on as this will ensure a dignified burial for him. A death certificate will be issued. The department would like to thank officials at Barrack for their speedy response and for doing all in their power to assist the deceased as well as the family in their hour of need. Officials who were visibly traumatised, are receiving counselling and other support from the department’s wellness team.
May our client’s soul rest in peace.
