Gauteng e-tolling: Government reveals subcontractors for project

National Minister of Transport Ben Martins has made public the list of subcontractors of the Gauteng e-tolling systems. The announcement was made in Parliament on Friday, 14 September 2012 after several organisations called for the disclosure of the subcontractors.

In responding to the request, Minister Martins stated that the main contract for the e-tolling system was between the SA National Roads Agency (Sanral) and Electronic Toll Collection (ETC). He added that the contract for the design, build and operation of the tolling system, applicable to the Gauteng Freeway Improvement Project, was concluded by the Sanral with the company, ETC after a competitive tender process undertaken by Sanral. He indicated that in the spirit of transparency, Sanral and ETC had agreed to make the information public.

The minister further added that although ETC may have subcontracted part of the work, it is solely accountable to Sanral, which has no contractual or other relationship with the subcontractors appointed by ETC.

Below is the list of organisations subcontracted by ETC:

  • Eltonation Electrical provided building and electrical maintenance services,
  • Heritage Gardens saw to landscaping, irrigation and indoor plant maintenance services, and
  • Impumelelo supplied furniture for the e-toll call centres. All these contracts have been closed.
  • Contracts with Bidvest Magnum for the CCTV System,
  • Pepic & Kraus Print for printing of leaflets and instruction manuals, and
  • CardPlus for supply of the customer identification card have also been closed.
  • Softline VIP was meant to supply a payroll system and services and this contract has expired.
  • The 20 other contracts disclosed by the minister are current.
  • Clean Care Mobile is providing cleaning, pest control, waste management and hygiene services, Vodacom SP has been contracted for the provision of connectivity, especially VPN, fibre, routers; temporary microwave and 3G, and Internet Solutions will provide connectivity for remote sites and kiosks.
  • Neotel will provide digital telephone lines and operations services,
  • 3D Design was contracted for branding, and
  • Scan Display/Ndlovu Manufacturing will be constructing temporary kiosks.
  • Omniscience was contracted by ETC for the development of a static and dynamic Web site,
  • e-Logics for the provision of an SMS Gateway solution;
  • Callforce for the supply of temporary staffing for the call centre and manual validation,
  • and FNB for the rental of PIN entry devices.
  • BidpaperPlus/Lithotech was contracted for the provision of stationery, print and postage services and packaging, and B/Sure Wright Surveillance for the electrical fencing.
  • Gijima Holdings was contracted for the provision of account and service delivery management, service management tools, incident management, problem management, change management, logical security management, asset and configuration management, capacity management, availability management, network support, IT service continuity management, database and data warehouse services management, support and installations.
  • Q-Free Africa is supplying the tags for the system,
  • Protea Coin is providing manned guarding services,
  • Fidelity Security was contracted for armed response and alarm monitoring services, and
  • Hyphen is providing a trade quest online card authorisation system.
  • Canteen services will be provided by Tsebo holdings,
  • G4S Secure Solutions will be responsible for cash in transit, and
  • Supaswift/Fedex Express was contracted for general warehousing services for e-tags and consumables, as well as call centres for road users and delivery to road users.

The Democratic Alliance will also request the value of each sub-contract from the department and the additional six names that were not released.

Democratic Alliance's Mr Ian Ollis said that making this type of information public promotes transparency and good governance. He added that in future, it would be useful for the information to be made public from the start.

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