Erratum on the Western Cape quality of service monitoring report

Independent Communications Authority of South Africa (ICASA) would like to publish an erratum on the Western Cape Quality of Service Report published on the 21 May 2014. The erratum is based on the retainability measurement information for Phase 1 in Worcester only (Page 6 of the Western Cape published report).

The original report inadvertently contained some corrupt retainability measurement data, which indicated an incorrect number of drop calls. The initial report reads:

 

Worcester Route

Phase 1

Selected Key Events

Cell C

Vodacom

MTN

Call Established

Call Attempt

179

156

193

Call Attempt Retry

29

30

0

Blocked Call

6

15

14

Call Setup

173

145

179

Call Established

173

144

179

Call Release

Call End

162

113

177

Dropped Call

11

30

2

 

Drop Call Rate

6.36%

20.83%

1.12%

while the updated information should read:

 

Worcester Route

Phase 1

Selected Key Events

Cell C

Vodacom

MTN

Call Established

Call Attempt

146

154

154

Call Attempt Retry

10

0

1

Blocked Call

7

0

8

Call Setup

139

154

146

Call Established

139

154

146

Call Release

Call End

125

150

144

Dropped Call

13

3

1

 

Drop Call Rate

9.35%

1.95%

0.68%

The updated report now shows the correct number of drop calls in this area.

The Authority apologises for any inconvenience caused.

For media enquiries please contact:
Paseka Maleka
Tel: 011 566 3455
Cell: 079 509 0702
E-mail: pmaleka@icasa.org.za

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