UIF deploys task team to intervene in payment concerns at Bellville Labour Centre
The Unemployment Insurance Fund (UIF), an entity of the Department of Employment and Labour has dispatched a task team from the UIF Head Office in Pretoria to intervene in concerns that have come to light through a media article about UIF payments and related matters at the Bellville Labour Centre.
According to UIF Commissioner Teboho Maruping the team will establish facts and submit a report to him within a week.
"We need to have a thorough understanding of the specific issues on the ground so that we can intervene into them swiftly," said UIF Commissioner Teboho Maruping.
"It bothers me when I hear that workers are struggling to get what is due to them. Whatever the issue, it will be addressed. I will take it upon myself to see to it," vowed Maruping.
Maruping says service delivery improvement is an ongoing project that the UIF is very dedicated to.
In recent times, the UIF has introduced various mechanisms to improve customer experience, including mobile busses, queue management, kiosks, online application platforms, free Wi-Fi at all labour centres, a data free mobile application as well as a free USSD platform that can be used on any mobile device from anywhere.
Media enquiries:
Trevor Hattingh
UIF Director: Communications
Cell: 067 410 4099
Media.UIF@labour.gov.za
