The MEC for Health, Ms Fezi Ngubentombi cordially invites you to the Standard Compliance Road-show Workshop and the Service Excellence Awards.
Details are as follows:
When: 29 November 2011, 9:30 for 10h00
Where: Protea Hotel central, Sanlam Plaza Bloemfontein
Why: To discuss health standards as a tool for quality healthcare and to provide an update on the National Health Amendment Bill - Scoping of OHSC (Office of Health Standard Compliance)
How: Program for Provincial Workshop
09h30 – 10h00: Refreshments and registration
10h00 – 10h30: Introduction and provincial context HOD
10h30 – 11h30: Health standards as a tool for quality healthcare
Update on National Health Amendment Bill Scoping of OHSC:
- Lessons from other regulators and general approach
- International practice and the mutually reinforcing processes of certification, monitoring and investigation
- Coordination with other health regulators
Discussion
11h30 – 12h30: Inspection and certification
Unpacking the statutory mandate
- Options for the OHSC inspectorate
- Regulated standards and National Core Standards
- Transparency as a feature of inspections internationally
12h30 – 13h15: Lunch
13h15 – 14h15: Monitoring, surveillance and early warning systems
- Exploring the rationale for M& S by OHSC
- Lessons from other regulators here & abroad
- How monitoring systems assist compliance
- The importance of early warning systems
- Identifying and measuring priority risks
Discussion
14h15 – 15h15: OHSC complaints investigation unit
Link with institutional and provincial complaints systems
- Scope of work of OHSC unit
- Need for introduction of an independent body
- Working with other regulators
- Discussion
15h15 – 15h45: General Q & A session and wrap up
15h45 – 16h00: Closing comments
16h00: Tea (with take-away options!) and departure
Service Excellence Awards Details:
Where: 29 November 2011, 18h00
Where: Protea Hotel Central, Sanlam Plaza Bloemfontein
Dress: Black Tie / evening dress
Why: The awards ceremony by the MEC emanates from the Nurses Assembly. The intention is to award Excellency in Health services.
How: Program and criteria for categories attached
RSVP on or before 28 November 2011 at 10h00 through e-mail only to: Dawn Motloheloa, E-mail: MotlohelDA@fshealth.gov.za
Enquiries:
Jabu Mbalula
Tel: 051 408 1824
Cell: 082 461 3112
E-mail: mbalulajni@fshealth.gov.za
