Public Service and Administration Minister, Mr Richard Baloyi, accompanied by the KwaZulu-Natal MEC for Health, Dr Sibongiseni Dhlomo, will tomorrow embark on unannounced site visits to service delivery institutions within the KwaZulu-Natal health sector.
The visits are part of an outreach programme by Minister Baloyi, to undertake on the Batho Pele impact assessment. The visits will afford government an opportunity to improve service delivery, by identifying areas of deficiency in delivering services to our citizens.
The focus of the unannounced site visits will be on both internal and external clients, these being, public service officials and citizens as recipients of public services. It is through this programme that public officials demonstrate the seriousness, with which service delivery is viewed, as well as provide support and encouragement to the public servants who are crucial in delivering services to the people.
The visits will culminate in an engagement session with the public servants.
Members of the media are invited to the outreach as follows:
Date: Thursday, 20 October 2011
Time: 08h30 (for departure to service points)
Venue: KwaZulu-Natal Public Service Academy
14th Floor Marine Building
22 Dorothy Nyembe Street
Durban
Enquiries:
Ms Lebohang Mafokosi
Tel: (012) 336 1017
Cell: 082 312 4641
Email: lebohangm@dpsa.gov.za
Mr Chris Maxon
Tel: 033 395 3130
Cell: 083 447 2869
Email: chris.maxon@kznhealth.gov.za
Minister Baloyi to embark on unannounced visits to service delivery points
