Deputy Minister of Tourism, Ms.Tokozile Xasa will address the public and tourism stakeholders in Upington at a media event to celebrate the success of the Journey to Excellence (J2SE) pilot programme. The media event is the final stage of a three phase pilot programme that began in November 2013, with an objective to cultivate a culture of Service Excellence in Upington.
The J2SE pilot programme is part of the National Tourism Service Excellence Strategy launched by the Department of Tourism in 2011. Through the programme, the community in Upington were informed, trained and exposed to the four components of the South African National Standards on service excellence(SANS 1197:2012).
Members of the media are invited to attend.
Date: 4 September 2014
Session 1: Media Tour: Showcasing
- 7h00 – 08h00 Service Excellence Awareness Creation (Blitz): Dr Harrison Hospital - Upington
- 8h00 – 8h15 Departure for Rosedale Police station
- 8h15 – 8h45 Proceedings at Rosedale Police Station – Service Excellence Hero 3 acknowledgement
- 8h45 – 9h00 Depart for Shoprite (Mark Street Entrance)
- 9h00 – 9h30 Proceedings at Shoprite - Service Excellence Hero 1 acknowledgement
- 9h30 – 9h45 Depart for Upington Rugby Field.
Session 2: Celebrations - (Upington Rugby Field)
- 9h45 – 10h00 Registration Arrival at the main venue
Members of the media should RSVP no later than 3 September 2014 to:
Sindi Zwane
Media Liaison
Tel: 012 444 6622
E-mail: szwane@tourism.gov.za
Lerato Mogorosi
ASD: Media Liaison
Tel: 012 444 6620
E-mail: LMogorosi@tourism.gov.za
