Home Affairs systems back online
The Department of Home Affairs wishes to confirm that all systems are back online following a power outage at SITA on Friday, 10 August 2018, that resulted in the interruption of delivery of services countrywide.
Once power was restored at SITA, we commenced with the process of testing affected applications on our systems including the National Population Register, the Home Affairs National Identification System (HANIS) as well as the Live Capture System.
Said Acting Director-General Thulani Mavuso: “Our technicians have been seized with the enormous task of the restoration of the systems to ensure that by Monday, 13 August 2018, our clients receive the services they require without any interruptions. In this regard, we have concluded the testing process and are confident that it will be all systems go on Monday. We wish to apologise sincerely to those affected by the unavailability of certain services on Friday”.
Media enquiries
Thabo Mokgola
Cell: 060 962 4982
David Hlabane
Cell: 071 342 4284