South African Government

www.gov.za

Let's grow South Africa together

Call centres and hotlines - Coronavirus COVID-19

Support to business
SASSA
Solidarity Fund
Fake news
Information on Coronavirus COVID-19
Undue price increases
Health and support
Government departments

 

 

 

Support to business

info@dsbd.gov.za / info@mybindu.org.za

0860 663 7867 or 0860 ONE STOP

More information

Temporary Employer-Employee Relief Scheme

Call Centre number is 012- 337 1997 and email Corona19ters@labour.gov.za

Essential service application portal

www.bizportal.gov.za

All businesses that will be allowed to provide essential services are required to seek approval from the Department of Trade, Industry and Competition (the dtic)  in order for them to trade during the period of the lockdown.

Such businesses are required to apply to the Companies and Intellectual Property Commission (CIPC) Bizportal website at www.bizportal.gov.za and obtain a certificate from the Commission that allows them to continue trading. The Bizportal website will contain a menu icon listed as “Essential Service Businesses” through which an application can be made to the CIPC.

SASSA

SASSA call centre (0800 60 10 11)

PostBank call centre (available 24/7) on 0800 53 54 55 to deal with concerns and complaints related to SASSA/SAPO cards – card replacement, PIN resets and non-payment

Regional contacts for social relief of distress applications

Applications could be made either by calling 080060 10 11 or e-mail to grantenquiries@sassa.gov.za. SASSA also has contact staff in every province to try and relief the congestion at the national call centre. The contact numbers are as follows:
Eastern Cape: 043 707 6300 or 043 707 6335
Free State: 051 410 8339
Gauteng: 011 241 8324
KwaZulu-Natal: WhatsApp 071 607 1514 (send a message) or phone 033 846 3300
Limpopo: Mr Veli Maphuta – 083 455 1535
Mpumalanga: 013 754 9428 or 013 754 9454
Northern Cape: 0800 00 077
North West: 018 397 3360
Western Cape: 021 469 0235 or 072 205 8693

    Solidarity Fund

    0860 001 001

    info@solidarityfund.co.za

    https://www.solidarityfund.co.za/

    The Fund will focus efforts to combat the spread of the virus, help us to track the spread, care for those who are ill and support those whose lives are disrupted.

    For organisations wishing to make any offers of non cash donations kindly contact 0860 001 001 between 8am and 6pm South African time. Alternately you can download the donation form and mail the completed form to info@solidarityfund.co.za. A donor consultant will be in touch with you once we have processed your form. For any queries related to non cash donations please contact us on 0860 001 001.

    Fake news

    Report fake news through the Real411 website: www.real411.org or the Whatsapp line 067 966 4015.

    Information on Coronavirus COVID-19

    Whatsapp: Say "Hi" to 0600 123 456

    For medical enquiries: National Institute for Communicable Diseases  0800 029 999

    https://sacoronavirus.co.za/

    http://www.nicd.ac.za/

    COVID-19 National Crisis Helpline

    0800 029 999

    SA Police Service Crime Stop

    08600 10111

    SMS Crime Line: 32211

    Reporting Undue Price Increases:

    0800 141 880

    Health and support

    SAPS gender-based violence service complaints (SAPS)

    0800 333 177  

    complaintsnodalpoint@saps.gov.za

    GBV (Gender Based Violence) Command Centre

    0800 428 428   /   *120*7867# (free from any cell phone)

    SMS Line: 32312

    Family Violence, Child Protection and Sexual Offences Helpline

    0800 150 150

    People Opposing Women Abuse (POWA)

    Tel: 011 642 4345
    After hours cellphone: 083 765 1235

    Child Line

    0800 055 555

    LifeLine South Africa

    0861 322 322 (free on mobile networks including landlines)

    FAMSA

    Advice on family relationships - 011 975 7107

    Human trafficking 

    Report cases of human trafficking - hotline operated by the Salvation Army and Be Heard - 08007 37283 (0 8000-rescue)

    National Human Trafficking Helpline

    0800 222 777

    Persons with Disabilities

    SMS ‘help’ to 31531

    AIDS Helpline

    0800 012 322

    Suicide Helpline

    0800 567 567 or 0800 456 789

    Stop Gender Violence

    Anonymous, confidential and accessible telephonic information, counselling and referrals, in all 11 official languages - 0800 150 150

    Substance Abuse Helpline

    0800 12 13 14

    Government departments

    Trade and Industry

    080 000 6543

    Home Affairs

    0800 601 190

    Water and Sanitation

    0800 200 200

    Tourism

    0860 868 747

    Government has a number of call centres and hotlines through which you can:

    • get information about services and programmes
    • report problems or make complaints
    • provide tip-offs to authorities about fraudulent or criminal activities.s