service delivery
21 November 2007
The Khanya Project of the Western Cape Education Department (WCED) has won
another top national award for service delivery.
Khanya is responsible for supporting and enhancing teaching and learning in
schools using Information and Communication Technologies (ICT).
The project received the Centre for Public Service Innovation (CPSI) Award
for "Innovative use of ICT for Effective Service Delivery" at an awards
ceremony in Gauteng last night Tuesday, 20 November 2007.
The award is the latest in a series of awards that have recognised Khanya as
an example of best practice nationally and internationally.
Khanya's work includes installing computer laboratories at schools and
training and supporting teachers who are using ICT to enhance teaching and
learning.
The Minister for Public Service and Administration established the Centre
for Public Service Innovation (CPSI) in 2003 to develop innovative, sustainable
and responsive models for improved service delivery.
We congratulate Kobus van Wyk, Khanya's Manager, and his team on yet another
award for excellence. Khanya provides an excellent example of our commitment to
innovation to improve the quality of education in the province.
Thanks to Khanya, every high school in the Western Cape has at least one
computer laboratory. Khanya is making steady progress in its efforts to provide
ICT support for teaching and learning in all primary schools.
The judges assessed 13 finalists for the awards in six categories. Khanya
was the only finalist from the Western Cape. All the finalists attended a
two-day workshop on innovation in the public service, as well as a one-day
conference, sponsored by the Department of Public Service and
Administration.
The purpose of the CPSI Awards is to promote and encourage best practice in
the public sector innovation and service delivery.
The awards recognise successful and effective service delivery projects and
initiatives that have been achieved through the application of innovative
approaches, methodologies and tools. They provide opportunities for knowledge
sharing, lessons learning, partnerships and the replication of successful
partnerships.
The six categories for the awards are:
* public sector innovator of the year, team or individual
* innovative partnership in service delivery.(government with government,
government with private sector and community based organisations or
non-governmental organisations with government
* innovative use of ICT for effective service delivery
* innovative service delivery institutions; for example, schools, hospitals,
clinics, police stations, courts
* innovative enhancements on internal systems within government
* innovative service delivery projects involving the South African government
in partnership with other African governments, the project must benefit South
Africans and enhance the New Partnership for Africa's Development goals.
Enquiries:
Kobus van Wyk
Cell: 083 374 4853
Issued by: Department of Education, Western Cape Provincial Government
21 November 2007
