Week
6 November 2006
Today (Monday, 6 November 2006) marks the start of the Public Service Week,
a flagship project driven by the Department of Public Service and
Administration to expose senior and middle managers to service delivery
challenges by deploying them to the coalface of service delivery; identify
frontline challenges and develop plans for corrective action; and encourage
Senior Managers of all departments to interface with the citizens.
The theme for this year's Public Service Week is "Shona phansi msebenzi; for
a seamless and efficient public service echoing a new age of hope." Public
Service Week is one of the Batho Pele flagship projects that are intended to
contribute towards taking Public Services to the people.
As part of her participation in Public Service Week activities, Minister
Geraldine Fraser-Moleketi will go on some unannounced visits to a number of
government service delivery stations.
The deployment of senior public service managers will help to identify
problem areas in government service delivery, and challenges that are normally
experienced by frontline officers. Such problem areas should inform relevant
policy and strategy formulation.
Furthermore, senior managers may be empowered to identify areas, which do
not comply with the service delivery ethos and determine corrective
measures.
For more information, please contact:
Clayson Monyela
Tel: (012) 336 1167
Cell: 082 806 7405
E-mail: claysonm@dpsa.gov.za
Issued by: Department of Public Service and Administration
6 November 2006
