An appeal to update your details on demand database

The department would like to appeal to all Gauteng residents are to still come forward and update their personal information on the demand database at our Customer Support Centre (CSC) in 37 Sauer Street to ensure that they form part of the demand for housing in Gauteng.

Bring a green South African Identity Document (ID), along with your spouse’s documents and with the following originals or certified copies:
* South African green ID book
* Birth certificates or ID book of financial dependents
* For deceased spouse death certificate
* Spouse ID book if married
* Marriage certificate if married and bring a partner
* Divorce decree id divorced
* Pay slip if working
* Affidavit if not working
* Form C

The department has embarked of a project to regionalise and implement additional customer care centres or satellite offices in municipalities and other areas depending on area Demand for housing.

The demand database was introduced by Gauteng Department of Housing, last year to allow the department to put all its efforts in planning and allocating houses to those who qualify and have never received government assistance. The updating of the applicant’s details has been necessitated by the fact that during the audit of the waiting list a few years ago it was discovered that 50% of beneficiaries ID numbers were invalid, while 65% did not match the applicants records. It was further found that some residential addresses are blank and deceased applicants still appear on the list.

This initiative is on ongoing department’s planning tool for housing delivery. Houses will be built according to need and demand. Through demand database, government will provide accurate and detailed records that will eventually assist in the allocation of houses. This will ease pressure on those who have been waiting long because there was no housing project in their area.

Those who do not qualify for free low cost (RDP) housing, the demand database will have records of all customers in need of all types of housing, rental accommodation and credit linked or bonded housing. This means that customers not qualifying for free Reconstruction and Development Programme (RDP) houses for various reasons will also be registered on the demand database. Once the department has identified the housing needs of customers based on the information provided by the demand database, the department of housing will take plan for the provision of Housing to qualifying customers. If the housing need of a particular area happens to be rental, then the department will include rental housing when planning for that identified area.

Our office hours are as follows:
Monday to Thursday: 07h30 to 16h30
Friday: 07h30 to 15h30

For more information please call our toll free number: 0800 004 6873

Issued by: Department of Housing, Gauteng Provincial Government
27 May 2009
Source: Department of Housing, Gauteng Provincial Government (http://www.housing.gpg.gov.za)

Province

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