Week
17 July 2007
Service delivery will come under the spotlight next week when Gauteng
Premier Mbhazima Shilowa launches Gauteng Public Service Week on Monday 23 July
2007.
Now in its third year, the provincial Public Service Week is a result of
Premier Mbhazima Shilowa's commitment to improve service delivery and drive
government's Batho Pele revitalisation campaign in Gauteng.
Monday's event also marks the launch of the Gauteng government's Service
Charter, which sets out service standards that Gauteng residents should expect
from the provincial government. It also provides information on feedback and
complaints systems.
A variety of events are planned for the week, when public servants in the
Gauteng Provincial Government (GPG) will rededicate themselves to further
improve service delivery and implement the Batho Pele principles.
Batho Pele seeks to ensure that public service attitudes, systems and
procedures are reoriented in favour of citizen-centred service delivery. This
is in line with the provincial government's commitment to build an accountable,
effective and caring government.
The following activities are planned for the week of 23 to 27 July 2007:
Monday, 23 July 2007
Public Service Week launch: Public servants will march from their departments
to Beyers Naudé Square in Johannesburg with banners and placards relating to
Batho Pele principles.
The launch will be addressed by Gauteng Premier Mbhazima Shilowa and civil
society representatives including Cosatu's provincial chairperson Phutas Tseki.
The Gauteng Provincial Government (GPG) Service Charter will be unveiled and
signed.
Time: 08h30
Venue: Beyers Naudé Square, cnr Market and Simmonds streets, Johannesburg
Tuesday, 24 July 2007
Pavement information kiosks: GPG departments will distribute government
information, handle queries on services and interact directly with members of
the public.
Wednesday, 25 July 2007
Public blitz: Unannounced visits by senior managers will take place at various
GPG service points to monitor and evaluate service delivery. Senior managers
will be dispatched to the coalface of service delivery where they will work
with staff at clinics, hospitals, schools and Thusong Service Centres.
Thursday, 26 July and Friday, 27 July 2007
Economic Opportunities Road show: The Gauteng Provincial Government conducts a
two-day Economic Opportunities Road show in Tshwane where communities will be
educated on economic opportunities available to them.
Time: 10h00
Venue: Lucas van der Berg community hall, Danville, Tshwane
Friday, 27 July 2007
Public servants are invited to take a child to work (male and female children)
in order to give young people a better understanding of government and the work
done by public servants.
For more information, contact:
Annette Griessel (Office of the Premier)
Tel: 011 355 6859
Cell: 082 563 3614
Issued by: Office of the Premier, Gauteng Provincial Government
17 July 2007
