15 March
'Consumer Justice Now!' will be the theme of World Consumer Rights Day (WCRD) 2013.
Consumers International (CI) is urging its members and supporters to use the occasion to expose the very real damage caused by poor or non-existent consumer protection around the world.
Whether it is faulty products causing injury, utility service providers ignoring complaints, or irresponsible lending by banks, better consumer protection is always part of the solution.
Rich counties, transitional economies and the developing world can all benefit from improvements in consumer protection - WCRD 2013 will be about bringing attention to areas that are desperately in need of improvement.
This theme has also been chosen to coincide with the update of the UN Guidelines on Consumer Protection (UNGCP). CI will be working with its members to feed in proposals on how the guidelines can better address the concerns of today's consumers.
Source: World Consumer Rights Day
