The Free State Department of Economic, Small Business Development, Tourism and Environmental Affairs through its Consumer Protection Office will be celebrating the World Consumer Rights Day which is observed annually on the 15th of March.
World Consumer Rights Day promote the basic rights of all consumers. All citizens are mobilized to demand that those rights are respected and protected, and to protest the market abuses and social injustices which undermine them.
The theme for this year`s celebration is “Trusted Smart Products”. Issues that are of concern to consumers that will be discussed are:
- Online shopping
- Electronic payments
- Online auctions
- Internet banking
- Online ticketing
As part of the programme for the day, there will be testimonies by happy consumers who were assisted by the Free State Consumer Protection Office, Presentation by Independent Communications Authority of SA (ICASA) and Presentation by Motor Industry Ombudsman of SA (MIOSA).
There will also be a launch of e-Complaint System which is a new electronic system that consumers can use to lodge complaints.
Details of the event are as follows:
Date: 15 March 2019
Time: 9h00
Venue: Harry Gwala Multipurpose Centre, Sasolburg
Media is invited.
Enquiries:
Elsie Ntsane
Tel: 051 400 9573
E-mail ntsane@destea.gov.za
