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Employment and Labour launches fraud hotline for Coronavirus COVID-19 TERS benefits

14 Oct 2020

If you are aware of fraud especially related to the distribution of monies to help workers through the worst effects of lockdown, now is your chance to blow the whistle and help bring fraudsters to book.

This is the invitation by Marsha Bronkhorst, Acting Commissioner of the Unemployment Insurance Fund (UIF) when launching fraud hotline platforms for clients and citizens to report all suspicious criminal activity related to the Covid-19 Temporary Employer-Employee Relief Scheme (Covid-19 TERS) and any other UIF fraud related matters.

The platforms are up and running already and you can report as early as today 13, October 2020, even anonymously if you like in line with the Protected Disclosure Act.

"Since the inception of the Covid-19 TERS Relief Scheme, the Fund has been beset with a plethora of fraud allegations and complaints from clients and companies. I am, therefore, urging anyone with information regarding any Covid-19 TERS fraud or any other UIF fraud related matter to report this to us without any delay," said Bronkhorst.

Whistle-blowers are encouraged to provide as much details as possible, such as the UIF reference number of the company, address, ID numbers concerned and contact details when reporting.

She added that each case would be treated on its own merits and the turnaround time to finalise the allegation would vary depending on the complexity of the matter. 

The reporting platforms are available 24 hours per day, 365 days a year and in all eleven (11) official languages.

Clients can use the below platforms to report Covid-19 TERS related fraud:



0800 212 799





0867 26 1681




For other UIF enquiries, clients can still contact the Call centre on 080 003 0007 or visit their nearest Labour Centre.

Media enquiries:
Makhosonke Buthelez
UIF Director: Communication & Marketing
071 917236 Or

Musa Zondi
Acting Departmental Spokesperson

"Please continue adhering to the lockdown regulations. Wash hands or sanitise your hands regularly and wear your mask at all times."

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