South African Social Security Agency services on services they provide

Beneficiaries must not be misled, SASSA services are free.

South African Social Security Agency would like to warn social grant beneficiaries that all services provides by the agency are free. The agency is warning beneficiaries because of many enquires received about fees to access SASSA services. Beneficiaries must not pay any SASSA official, or even scammers who pretends to be SASSA officials. Any person demanding money for SASSA services must be reported to the nearest SAPS police station.

SASSA would like to encourage beneficiaries to report any SASSA official who requires money to provide services at this toll free number 0800 60 10 11. SASSA is aware of many criminals preying on the frail old age and people living with disability as easy targets to be robbed. These criminals promise to offer SASSA services faster than a normal process. Beneficiaries must not hesitate to report these people to the nearest Police stations.

All social grant recipients are reminded that the selling of SASSA gold cards is illegal and criminal. SASSA cards are available only at SASSA offices for beneficiaries who are qualifying and has been authorised to get social grant. When a person found with SASSA cards illegally he or she will face the mighty hand of the law.

Beneficiaries are warned to desist from the tendency of using SASSA gold cards to borrow money from loan sharks and thereafter come to SASSA offices for another new cards, trying to dodge the loan. Beneficiaries misusing social grants payment cards are risking to be taken out of the social grants system and can be prosecuted by the State.

Beneficiaries seeking more information should contact our toll free on 0800 60 10 11 from 08:00 – 16:00 during week days Monday – Friday.

Senzeni Ngubeni
Tel: 013 754 9367
Cell: 083 556 9626
E-mail: senzenin@sassa.gov.za

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