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| a37-04.pdf | 182.92 KB |
37 of 2004
The repealed Financial Services Ombud Schemes Act 37 of 2004 intended:
- to provide for the recognition of financial services ombud schemes;
- to lay down minimum requirements for ombud schemes;
- to promote consumer education with regard to ombud schemes;
- to co-ordinate the activities of ombuds of recognised schemes with the activities of the Pension Funds Adjudicator and the Ombud for Financial Services Providers;
- to develop and promote best practices for complaint resolution;
- to empower the Ombud for Financial Services Providers to act as a statutory ombud in certain cases; and
- to provide for matters connected therewith.
Commencement
1 April 2005 (Gazette 27448 of 1 April 2005)
